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Human Resources Manager

3755 W Seminole Blvd, Sanford, FL 32771

Full Time

What You’ll Do

The Human Resources Manager is responsible for the comprehensive administration, coordination, and evaluation of all human resources functions at the Central Florida Zoo. This pivotal role encompasses various aspects of Human Resources management, including but not limited to recruitment, employee relations, benefits administration, compliance, and training. The Human Resources Manager plays a vital role in fostering a positive and productive work environment while ensuring alignment with the Zoo's mission, values, and legal obligations.

Your Responsibilities

Relationship Management: Cultivate positive relationships with all stakeholders, including staff, volunteers, interns, vendors, and guests, embodying the Zoo’s mission and values.
Compliance and Legislation: Stay abreast of relevant employment laws and regulations, ensuring the Zoo's adherence through policy updates and modifications.
Employee Handbook Management: Maintain and update the Zoo's employee handbook annually, ensuring its relevance and distribution to all staff.·
Organizational Chart Maintenance: Develop and maintain organizational charts for Zoo staff to facilitate understanding of team structure and reporting lines.·
Salary Analysis and Position Creation: Collaborate with leadership to conduct annual salary market analysis.
Workforce Planning: Collaborate with leadership to create new positions as necessary to meet organizational needs.
Recruitment and Hiring Support: Manage job postings, review applications, facilitate interview processes, and assist in onboarding new hires, ensuring compliance with all pre-employment requirements.
Employee Relations: Serve as a liaison between staff and management, addressing concerns and facilitating effective communication.
Benefits Administration: Work with finance and accounting teams to provide comprehensive and cost-effective medical and ancillary benefits to Zoo employees.
Training and Development: Organize and facilitate training workshops and educational opportunities for staff, covering topics such as discrimination, sexual harassment, and mental health awareness.
Key and Uniform Management: Oversee the distribution and tracking of keys and uniforms for Zoo staff.·
Mediation and Conflict Resolution: Provide mediation and conflict resolution support for employee disputes, fostering a positive and productive work environment.
Safety Compliance: Ensure compliance with Occupational Safety and Health Administration (OSHA) regulations and guidelines, including maintaining awareness of general safety protocols and overseeing relevant responsibilities within the organization to ensure a safe and healthy work environment.
Legal Compliance: Address external legal complaints and coordinate with outside counsel as necessary to ensure compliance with all applicable laws and regulations.
Record Retention and Confidentiality: Establish and maintain effective record retention processes, safeguarding employee documentation while upholding confidentiality standards.
Policy Adherence: Ensure adherence to all Zoo policies and procedures, promoting a culture of compliance and accountability.
Diversity, Equity, and Inclusion: Create, maintain, and continuously improve Diversity, Equity, and Inclusion programs and initiatives.
Key Performance Indicators: Collaborate with leadership to identify and track Key Performance Indicators.

Our Perfect Candidate

Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
In-depth knowledge of federal, state, and local employment laws and regulations, with demonstrated experience in ensuring compliance.
Experience in operating standard office equipment such as scanners, copiers, and fax machines.
Proficiency in utilizing standard office software, including Microsoft Office, email, spreadsheets, presentation software, and program troubleshooting.
Knowledge of ADP Workforce Now preferred.
Ability to work independently.
Must be able to take direction, both verbally and written.
Able to correctly wear and use appropriate protective equipment if necessary.
Must have the ability to build relationships of trust with a diverse culture, both with team members and business contacts.
Must be able to work flexible hours, including weekdays, weekends, holidays, and evenings.

Education

Bachelor’s degree or higher in a related field; or completion of an HR Certificate Program and minimum five (5) years’ experience in Human Resources in a similarly sized organization; or equivalent combination of education and experience.
Qualified candidates should possess at least eight (8) years of human resources experience, with a strong emphasis on leadership and management, demonstrating proficiency in team building, conflict resolution, and strategic decision-making.
Worker’s Compensation management experience is strongly preferred.
Experience designing and managing Diversity, Equity, and Inclusion programs is strongly preferred.
Human Resources experience in the non-profit sector is a plus!

Why Work for Us?

Flexible schedule and pick your hours.

Career pathing and advancement opportunities.
Benefits for both part-time and full-time employees (offerings vary based on PT/FT status).
Potential reimbursement and/or coverage of relevant professional memberships, certifications, training, and/or continued education.

Working Conditions

A significant percentage of the job functions are performed in an office atmosphere. Occasionally, this position will be required to attend Zoo events and workshops. In the role of Human Resources Manager, several walks through the Zoo will be necessary to develop and maintain relationships with the Zoo team members. Exposure to Florida weather environments should be considered.

Central Florida Zoo & Botanical Gardens reserves the right to revise or change job duties and responsibilities as the need arises. This job description pertains to an “at will” position with the Central Florida Zoo & Botanical Gardens and in no way constitutes a written or implied contract of employment.